Toll City is more than a building — it is the future-ready gateway to Asia and the world.

As an integrated local and regional hub, Toll City offers you the ability to move your goods with minimum on-ground transit time. The facility is situated less than 3km from the new Tuas Port in Singapore, making it the perfect central point for distribution throughout Asia.

Toll City offers supply chain solutions to suit a number of business requirements and supports Toll’s key industries of retail, fast moving consumer goods (FMCG), healthcare and pharmaceuticals. Whether it is warehousing, transport or cross-border, Toll City has a specialised solution that can be tailored to suit the customer’s needs.

Toll City is a tax-effective hub in a country that maintains a safe IP environment with generous rebates and concessions to attract emerging and dynamic companies.

The establishment of Free Trade Agreements — Trans Pacific Partnership, Regional Comprehensive Economic Partnerships and the ASEAN Economic Community — will create a focused market for goods, services, capital and labour.

With its ability to develop tax-effective supply chains, world-class sea ports and airfreight facilities, and its pioneering use of Intelligent Transport Systems (ITS), Toll City is a world leader in urban transportation and infrastructure.

The facility has been designed to parallel Singapore’s economic strategy with greater emphasis on productivity, technology, security and automation for a better business future.

Some of the innovations that can be found at Toll City include

Automation for improved efficiency

Toll City has a host of innovative technologies that enable us to automate processes, improve efficiencies and create a seamless process for our customers. Automated Guided Vehicles (AGVs), or unmanned Materials Handling Equipment (MHEs), are used in Toll City to provide a safer and more efficient alternative to traditional MHEs. Along with the use of the Shuttle Orbiter System (SOS), a high density storage solution, we are able to store more goods on pallets in a space with lesser floor area as compared to a traditional racking system. Other systems like the Vertical Lift Module (VLM) and the automated pallet inverter were also implemented within Toll City. With the use of internet of things, Toll is able to remotely control systems and respond to situations faster and more efficiently, according to our customers’ requirements.

Using innovative technology like these benefits both our customer and our business – Toll city is designed to accommodate industry-specific technologies and automation for safer, more secure, and faster throughputs for increased productivity to support the demands in the region.

At Toll we pride ourselves on being a value creation partner. Our customer journey begins with collaboration to truly understand your core business, so we can provide a fully customised, logistics solution according to the industry requirements.

Infrastructure

Covering more than one million square feet, Toll City is a seven storey warehousing facility (82m tall which equates to the height of a 20 storey office building) that has a gross floor area of over 100,000m², equivalent to the size of 15 football fields - making it one of the largest Toll sites in the world.

Toll City has received a Gold Certification in Leadership in Energy and Environmental Design (LEED). This certification acknowledges Toll’s contribution to the environment and sustainability. LEED initiatives at Toll City reflect our core value of caring for future generations and include responsible choices about architectural components, types of paint and adhesives used, choices on cooling and ventilation and rainwater harvesting.

LEED buildings are on average 25%–30% more energy efficient and are proven to contribute to increased productivity with improved ventilation, temperature control and reduced indoor pollution.

We believe in leaving positive legacies in the communities in which we operate. For Toll City, we worked with our construction partner of choice to improve behavioural safety standards through ‘felt leadership’ principles, and assisted them in improving their risk management approaches for the benefit of those that work for them, and for the company itself.

In the warehouse, we focus a lot on sustainability as well. For example, we have installed fans in non-temperature-controlled warehouses. They are energy efficient and silent and create a cooling effect and increase air circulation in the warehouse. This helps to create a more comfortable working environment for our workers, and they in turn are more productive and efficient.

We are also using a smart LED Intelligent lighting control system - with motion sensor assistance. When there is movement, the lights will turn on. When there is no movement after five minutes, lights change to standby mode at 40%. Another two minutes later, they will change to idle mode.

All these savings and improved productivity will ultimately benefit our customers as savings and improved efficiency are passed on.