Industries

Industries

Healthcare Logistics

At Toll we alleviate pressure by allowing you to focus on your core business. With our supply chain expertise, network support and technological backing, we're well placed to provide integrated logistics solutions for the healthcare sector.

Our aim is to bring value to healthcare institutions, industry, and government agencies by improving healthcare supply chain processes while being an enabler of healthier living.

With our supply chain expertise, network support and technological backing, Toll is well placed to provide integrated logistics solutions for the healthcare sector with a strong emphasis on quality and patient safety.

Working with a broad range of customers, we deliver comprehensive supply chain solutions that are tailored specifically to the needs of the sector - including the movement, storage and distribution of temperature controlled and high-risk goods.

We strive to bring greater medication, medical devices, equipment and accessibility to customer and patients and achieve this through procurement, warehousing, redressing, serialisation, and distribution capabilities housed under one roof.

Toll has the capacity to provide a comprehensive range of sophisticated healthcare logistics services coupled with close and responsive customer care.

Our points of difference:
  • Strength in 4PL expertise
  • Strong pandemic response team
  • Extensive regional network and established relationships for cold chain transport
  • Expert knowledge and experience in medical supplies and pharma goods handling, including quality and risk management
  • Established technology platforms and systems
  • We take a co-design approach for continuous improvement and innovation
  • Facilities and transport that meets TGA’s requirements and good licensing such as GMP certification
  • Partnership with Australian Cyber Security Centre (ACSC)

Toll have the capacity to provide a comprehensive range of sophisticated healthcare logistics services coupled with close and responsive customer care.

For more information on our healthcare capability contact us today at: [email protected]

Our services

Our consolidated supply chains are cost efficient and optimise operations from ordering and warehousing to receiving and payments which enables the healthcare sectors to focus on patient care.

Since 2016 Toll Healthcare has been providing 3PL and 4PL services for the Healthcare Industry. Toll’s warehouses store and distribute a comprehensive range of goods including medical consumables, medical devices, vaccines, blood products and other biological and life-saving drugs. These goods span ambient, controlled ambient, cold chain and frozen temperature regimes.

Toll has distribution centres in Australia’s major capital cities giving us national network for warehousing. All our sites are accredited to ISO9001, additionally our Eastern Creek (NSW) facility holds accreditation to ISO13485. All facilities are compliant to the Code of Good Wholesaling Practice (CGWP) and hold required TGA licences.

We are also building our own new warehouse in Brisbane, dedicated to our Healthcare business with ambient, controlled ambient, cold chain and frozen temperature facilities (see below artists impression of what this innovative facility will look like).

Toll has also delivered over 30 million influenza vaccines across Australia, in refrigerated vehicles for capital city deliveries using passive shippers for remote and regional deliveries. Vaccines have been delivered to all corners of Australia from Thursday Island to Hobart / Norfolk Island to Broome. Influenza vaccine deliveries are vital for the healthcare of Australia’s most vulnerable people.

Toll’s extensive supply chains and network provides assurance that we can expedite services for the healthcare sector as and when required. Our experience in delivering time sensitive freight, including vaccines, means our services are first class.

Through our arrangements with transport companies, we offer a range of specialised customer delivery services include time sensitive, time definite and patient on table deliveries. We provide same day and overnight services for customers and for critical healthcare emergencies including a 24/7 emergency call out service from our 5 main distribution centres.

Toll is the contractors of choice when it comes to expediting healthcare services.

Toll can manage the overall process of digital health supply chains while working with established partners for other service offerings.

Our telehealth service model has the capability to alleviate overcapacity in health centres through reducing the likelihood of patient travel to healthcare centres. This is enabled through providing care remotely at the comfort of the home.

We can offer an integrated service including a digital platform and the ability to deploy human resources remotely.

Through Toll’s digital health supply chain, you can be assured that:

Improved access and healthcare outcomes are provided for remote patients Improved efficiency is provided in deployment limited healthcare and medical resources Accessible healthcare and integrated supply chain solution